Housing Authority of the City of Charleston
Maintenance & Facilities
24/7 response, because home can't wait
- Work orders / year
- 18,000
- Emergency response
- < 24 hrs
- Preventive inspections
- 100%
Work orders, emergency response, preventive maintenance, and grounds care across every CHA community.
What this department does
- 01
Submit a work order
Online, by phone, or at your management office — with status updates.
- 02
Emergency line
No heat, no water, gas odor, or flooding: call any hour, any day.
- 03
Preventive maintenance
Annual unit inspections, filter changes, and smoke-alarm testing.
- 04
Accessibility modifications
Grab bars, ramps, visual alarms, and other approved accommodations.
Forms & documents
- Work Order RequestPDF · accessible
- Emergency Contact UpdatePDF · accessible
- Accessibility Modification RequestPDF · accessible
- Pest Control Prep SheetPDF · accessible
Frequently asked
Loss of heat, water, or electricity, gas odors, flooding, sewage backup, or anything unsafe. Call immediately.
